Privacy Policy
Last updated: August 21, 2025
Overview
At Heliosmiths, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
Information We Collect
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Your IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Referring website
Information You Provide
We may collect information you voluntarily provide when you:
- Contact us through our contact form
- Submit design ideas or artwork
- Subscribe to our newsletter
- Interact with us on social media
How We Use Your Information
We use the information we collect to:
- Provide and maintain our website
- Respond to your inquiries and communications
- Review and consider design submissions
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
Third-Party Services
Amazon
Our products are sold through Amazon's platform. When you click through to purchase items, you'll be subject to Amazon's Privacy Policy and Terms of Service. We do not process payments or handle customer data for transactions.
Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Lodge a complaint with relevant authorities
Design Submissions
When you submit designs to us, you retain ownership of your intellectual property. By submitting, you grant us permission to review, potentially feature, and publish your design on our platform and through Amazon. We will provide appropriate credit for featured designs.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Email: hey@heliosmiths.com
Location: Norfolk, UK